Terms and Conditions

Terms and conditions of use of Imprepapelx S.L.U.

These terms and conditions govern the use of the website and the online shop of Imprepapelx S.L.U. By accessing or using this website, you agree to be bound by these terms and conditions.

1. Acceptance of the terms

By using this website, you acknowledge that you have read, understood and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you are prohibited from using this website.

2. Use of the website

You agree to use this website only for lawful purposes. You are prohibited from engaging in any activity that could damage, disable, overburden, or impair the website or its functionality.

3. Intellectual property

All content on this website, including but not limited to text, graphics, logos and images, is the property of Imprepapelx S.L.U. or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the website for your personal, non-commercial use.

4. Limitation of liability

Imprepapelx S.L.U. shall not be liable for any damages arising out of your use of this website, including, without limitation, direct, indirect, incidental, consequential or punitive damages.

5. Applicable law

These terms and conditions shall be governed by and construed in accordance with the laws of Spain.

6. Changes in terms

Imprepapelx S.L.U. reserves the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on this website.

7. Contact us at

If you have any questions or concerns regarding these terms and conditions, please contact us at info@imprepapelx.com.

 

Shipping and Returns Policy

Owner of the online shop:
IMPREPAPELX, S.L.
VAT NUMBER: B54631536
Registered office: Partida de Alzabares Bajo, 130, 03290 Elche (Alicante), Spain
Contact telephone number: 966 613 220
E-mail: info@imprepapelx.com
Main activity: Wholesale and retail trade of office supplies, stationery, packaging and related items.


Shipping

At Imprepapelx.com we undertake to process and prepare your order as quickly as possible. However, please note the following conditions:

  • Preparation and dispatch time: Orders are processed within a maximum timeframe of 72 working hours from the confirmation of the order.

  • Product availability: In the event that an item is not available at the time the order is processed, we will contact the customer to offer an alternative, arrange a later delivery date or arrange for a refund.


Returns

At Imprepapelx.com we want our customers to be completely satisfied with their purchase. Therefore, we offer the possibility of making returns under the following conditions:

  • Deadline for returns: The customer has at his disposal 15 calendar days from receipt of the order to request a refund.

  • Conditions of the article: The product must be in perfect condition, unused y with original packaging intactexcept in cases where the repayment is due to a error made by Imprepapelx in the preparation of the order.

  • Return costs: Except in the case of an error attributable to Imprepapelx, return postage costs shall be borne by the purchaser..

  • Process and reimbursement: Once the article has been received at our facilities and after its revision, we will proceed to the product replacement or to the reimbursement of the amount paidwithin a period of between 5 and 10 working days.


To arrange a return, please contact our customer service team via email at info@imprepapelx.com or by calling 966 613 220.

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